This
is the most impressive parking program I've ever seen.
Thank you so much for taking some of the stress out
of traveling. I fly 2x a week and this is the only part
of my job that is not stressful. Baltimore Fast Park
is courteous, quick and friendly.
Audrey
Baltimore, MD - Baltimore/Washington International Airport
------------------------------------------------------------
After a week in Florida, my mother & sisters arrived
back to Baltimore on Sat. evening @ 9 p.m. With the
snow & ice storm earlier in the week we weren't
sure what to expect when we got back to our car. The
Airport Fast Park Red Lot van was there immediately
to pick us up at the terminal with no waiting &
dropped us off in front of our car. The attendant was
very kind & had the young guy at the lot come to
our vehicle & clean the ice off the car & shovel
our way out of the spot we were in. We were the only
ones on the van so the driver also helped get the ice
off the trunk & put our luggage in for us. All of
our party were very impressed at the prompt & courteous
service. We have always had a good experience using
fast park & highly recommend them to our friends
and family. Thanks to Airport Fast Park & your staff,
it was a good ending to a great vacation.
Audrey
Baltimore, MD - Baltimore/Washington International Airport
------------------------------------------------------------
I
arrived @BWI on a delayed flight in the middle of the
snow storm on Sunday, February 25, 2007. The service
provided by the young man driving the FastPark Shuttle
for the Blue Lot could not have been better. After sitting
on the tarmac for almost an hour before we could deplane
in addition to the delayed flight needless to say the
last thing that I needed was to spend 30 minutes cleaning
the snow and ice from my car. As a joke I made a remark
about the efficient and quick service and how nice it
would be if snow removal was provided in addition to
the service. How do you think I felt when the young
driver jumped out of the shuttle and began removing
the snow from my car. It has been years since I experienced
anyone who went beyond their "duty" to rise
to the occasion and to go out of their way to provide
such service. This was service beyond expectation and
I appreciated his every effort. I
will never park anywhere but in this lot! As a side
note, February 25, 2007, was also my 65th birthday.
What a wonderful way to end the weekend celebration!
Thanks
to all who work for Airport Fast Park @ BWI for their
dedication and help!! Thank you for caring and for your
excellent service-
Jane
Baltimore, MD - Baltimore/Washington International Airport
------------------------------------------------------------
Many
thanks to Brenda who deiced our frozen windshield when
we found ourselves in your lot without ice scraper or
snow brush. Her selfless service enabled us to drive
home in comfort and safety, for which we are extremely
grateful.
Margery
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
This is to commend Mike(at least I HOPE that's his name!),
the driver, and the gentleman at the were MOST helpful
when I almost missed my 7:05pm plane on Friday evening.
They acted quickly; Mike was there as I parked my car,
standing next to me, helping with my luggage, as well
as with the sky cap. He was a very calming influence,
for which I am forever grateful!
Andrea
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
Just wanted to let you know my appreciation and continued
patronage. Upon returning from an extended business
trip I needed to inflate a tire that had gone flat due
to a slow leaking rim. Your garage mechanic - Mike,
was a great help! Please give Mike an "atta Boy!"
and my sincere thanks again! You can be assured of my
continued patronage and recommendations.
John
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
I
absolutely love Airport Fast Park. It is so nice to
have covered parking so close to the airport and the
newspaper and water that you provide is a nice treat.
Christine
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
Kudos
to your shuttle driver from Blue Lot on Mon, Feb 19,
around 2 PM, by the name of "Zach." He was
a large friendly African American and was genuinely
concerned for me and my wife's walking to our car from
his shuttle. The lot was very icy and he urged her to
be careful and hold onto the car as she made her way
to the car door. He stayed and watched her until she
got inside the car safely; a real gentleman and a true
asset to your team. Pat him on the back for being a
nice guy! We need more folks like him!
Ralph
Baltimore, MD - Baltimore/Washington International Airport
------------------------------------------------------------
I
wanted to thank you for your great service. Every one
of your employees that I have dealt with has been professional
but more importantly friendly and kind. I recommend
your service to everyone I know who parks at BWI. Thank
you and keep up the excellent work!
Debbie
Baltimore, MD - Baltimore/Washington International Airport
------------------------------------------------------------
I would like to take this opportunity to express my
appreciation for the great job and outstanding service
that your BWI crew delivers. I park there often and
the drivers and cashiers are always courteous but today
was the day that I got back after the big northeastern
snow storm - your driver picked me from the airport
within a minute and dropped me off right to my car,
while a snow plough waited there for me with 2 young
men who shoveled the snow behind my tires and removed
the solid ice from my windshield. Even the cashier was
friendly and cheerful on a dreary day! I'll keep parking
here :)
Resham
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
I
have to write to you about our experience at fastpark.
We were surprised to find when we returned from our
trip how much snow Cleveland had got. We parked in your
uncovered area and dreaded what our car was going to
look like. As we were picked up by a lovely young lady
named Mallary, a very pleasant girl, she called out
to someone on the radio where we were parked. When we
entered the parking lot, I could not believe what we
saw, our car was covered in snow up to the window. As
we approached the car and she opened the door another
very pleasant young lady came up to us and told us to
stay on the bus to keep warm and to give her our keys.
God bless this petite girl which we found out was the
manager, her and two young men shoveled out the car
and in knee deep snow pushed our car out, started it
and turned the heat on for us. I have to tell you that
we would of never expected that kind of service considering
we choose not to park where the cover was. You don't
find people like that very often. We will definitely
will be back.
Pam
Bastian of Parma
Cleveland, OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
Oh
Thank You!! Ps- I must share with u that I love your
parking place. I travel 80 percent and for the last
8 years have been parking in short term for 13 dollars
a day. I thought it was more convenient to park close
and walk......A few months ago my business partner flew
in on a late flight, walk thru the short term garage
and was jumped!!!! She screamed and some guy getting
in his car heard her and ran over just in time. The
guy ran away.....It was enough for me to think this
is not safe. Well..... I decided it was time for a change.
I love the incredible convenience of parkplace, I love
getting the bottle of water (great treat-smile), and
I love how the employees are so friendly. It is nice!!!!
Kathy
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
I
have one question - Why have I been parking at the airport
lots for years? I just tried your service for a one
week trip. Fast, professional and economical. I will
be recommending your service to my business associates
and friends. Thanks.
Barry
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
I wanted to say THANK YOU for providing such a convenient,
reliable, efficient & fast service. Your vans have
always showed up immediately after parking the car.
I've never had to wait more than a minute at Airport
Fast Park, unlike other parking facilities at Albuquerque's
airport. And your drivers have always been very courteous
and polite. Thanks again for having such a great company!
Alecia
Albuquerque,
NM - Albuquerque International Sunport
--------------------------------------------------------------
Hello:
I just wanted to write to say what a great experience
we had with Airport Fast Park at BWI last night. Our
flight got in at 12:30 am, so we were tired and wanted
to get home. The van came quickly and dropped as off,
as promised, right at our car. When we found that our
battery was dead, a Fast Park employee came right over
to give us a jump start. He was friendly and happy to
help us, and we were on our way. Thanks so much for
this great service!
Megan
Baltimore,
MD - Baltimore/Washington International Airport
--------------------------------------------------------------
I
just wanted to say that we had a great experience with
Fastpark at BWI. We got in late last night- got to our
car at midnite at BWI and our battery was dead. The
driver got a charger and presto we were working. We
were so thankful since it was cold, late and we were
tired. The drivers were really helpful- thanks again.
Jennifer
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
You
are great. Left my lights on and you jumped my car and
got me out so fast!!
Margaret
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
I've
parked at the Austin location 38 times and it's always
been a pleasure. I'm always greeted with a smile at
the front gate and even a newspaper at times. Thanks.
Danette
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
Greetings,
I had my diesel truck parked at your cle facility from
4/4 to 4/6. When I returned, I discovered that I bumped
the cargo light and drained both batteries. Geoff Radvansky
was on duty, he definitely went the extra mile to help
me get my truck started and verified I got on my way
home. I am extremely impressed with this professionalism
your team has demonstrated that evening. I will always
park my vehicle at your facility for any future business
trips. Thanks again for your team's support, and I will
recommend your business to my peers here at ALLTEL.
Thanks again, Michael
Michael
Cleveland, OH - Cleveland Hopkins International
Airport
--------------------------------------------------------------
I
have used your service the last 3 times that I have
traveled. Your service is by far the best in town. I
am always greeted by a friendly booth attendant, picked
up by a pleasant driver and given the best service to
the airport terminal. Upon returning there has always
been a van waiting in the exact location that the driver
said it would be. I will continue to use your service
and recommend it to my co-workers. Thanks again.
Matthew
Cleveland, OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
used your service for the first time over the Thanksgiving
holiday weekend, and I was so impressed by the service
I received, I immediately signed up for the Frequent
Parker program. I don't remember the gentleman's name,
but you had a new driver on Bus #5 on Wednesday afternoon,
November 23. This young man was one of the friendliest
and most personable shuttle drivers that I have ever
experienced. Upon my return, Henry was also very friendly
and extremely helpful. I have passed your information
along to my boss, and will investigate to see if our
office is eligible for your Corporate program. Even
if it is not, I will absolutely continue to use your
service as a member of your Frequent Parker program!
Jim
Cleveland, OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
I
wanted to take a moment from my day to pass to you my
deepest appreciation for one of your Fast Park employees.
After arriving late Sunday night, Mr. Duran McCormick
promptly picked me up at BWI and professionally dropped
me off at my truck. He assisted with my bags, scraped
my windshield, and waited until I was ready to depart.
Unfortunately, I bumped the power locks while closing
my door, as I remained outside the vehicle. Instantly,
but too late, I realized that I had just locked my keys
inside. Mr. McCormick, assisted me for quite a while
as I made many attempts to mechanically regain entry.
Unfortunately, I was unable to do so and called my roadside
assistance for help. I know that the delay Mr. McCormack
endured outside in the cold with me potentially cost
him other customers, but rest assured that Mr. McCormick,
though his professional assistance ensured that your
company has acquired a customer for life with me as
a frequent traveler.
Please
pass on my special thanks to both the night manager
and him, as although I failed to get the manager's name,
she was equally friendly and helpful. Regards and a
happy holiday season to you and your staff,
Brian
Baltimore,
MD - Baltimore/Washington International Airport
--------------------------------------------------------------
YOU
GUYS ARE THE BEST!!!! Every time I travel I leave my
car with you all and I have the best experience! Every
one is always so nice (it doesn't matter what time I
arrive) and pleasant and the water bottle at the exit
is a plus! I can not say enough nice things about you
all. I tell every one to leave their cars with you.
Thank
you to all of you for the great service and great attitudes.
Sergio
Austin,
TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
Many thanks for the password reminder and your note.
You all have an awesome service that outshines
the on-site ESP with service and attitude, and fair
price. Thanks for making my airport travel a bit more
pleasant. You're one aspect of air travel that I can
depend on! My
hat off to you, the driver, cashiers, and your entire
Team!
Eric
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
I
just wanted to let you know how pleased we were with
your services. From picking us up at our car, helping
with the luggage. Being there when we got back, dropping
us off at the car, helping again with luggage, the free
car wash, the friendly gal at the check out and the
free water bottles! You made an end to our trip very
enjoyable. I will park there again and recommend you
to my friends! Thanks!
Susane
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
I
really enjoy getting the newspaper when I arrived. The
attendants and drivers are so nice that you don't mind
leaving them a nice tip. Keep up the good work.
Pauline
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
On
July 17th I came back from Norway early in the morning
and could not get a shuttle from the airport to my car.
You see, I parked at the "other" company's
lot. Well, after seeing me standing there for a long
time, your driver picked me up and took me to the lot
of your competition. I will always use your lot from
now on. I was totally impressed. Great job and thanks
for saving me.
Alan
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
Thank
you, Gina Van Winkle, and especially to the employee
who found my digital camera and turned it in to the
office. This is an excellent testimony to the honesty
and integrity of the employees at Austin Fast Park.
I truly appreciate it.
Peter
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
Just
wanted to let you know, your parking facilities were
the most efficient I have ever encountered. The cashier
offered us a paper, told us where to park, had a wonderful
smile and wished us a good trip. The bus arrived before
we got our luggage out of the trunk. Upon return, we
waited less than 1 minute for the shuttle and the driver
took us directly to our car and welcomed us home. You
have won us over, we will be back and will tell all
our friends about your great service! Parking at BWI
has become a pleasure with your services. Our hats off
to your excellent employees!!!
Mrs.
Kenneth
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
I
wanted to commend your driver (Wayne) for his service
on September 7, 2005. His
attention to the customer is why I use your service.
Thank you,
Michael
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
Just
a note to praise the wonderful service I received on
Friday afternoon, August 19, 2005. The driver's name
was Ron and he was extremely polite, friendly and very
attentive to me and my baggage. I inquired as to his
boss's name and he told me that it is Jim McCleaf. I
want to thank both Airport Fastpark and Ron for a very
pleasant experience at the end of a very long week traveling.
Thanks,
Lauren
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
Wow,
You guys are on it! I must say that the customer service
at your location is outstanding! I just asked a driver
where a restroom was in the airport and he name off
six. On my way back in to pick up my truck, I saw the
manager. I stopped to talk to him and in about 5mins
I realized that I was talking to him like he was a buddy!
He
give me a free day pass a said here's a free day on
me, we thank you for just taking your time a talk with
us and give us your input! WOW! My input is, I wish
I was treated like that at all the places I go....Thanks,
M.A.
Albuquerque, NM - Albuquerque International Sunport
--------------------------------------------------------------
I
just wanted to say thank you for having such a wonderful
staff. I used the Red Lot in Baltimore from Thursday
July 21 to Monday July 25. The woman who gave me a newspaper
on Thursday was so nice. Then I had a wonderful driver
named James. Today I had an even nicer driver named
Eric. He gave me a much needed cold bottle of water
and gave me a smile on my face with his kindness. The
woman who took my money couldn't have been nicer. How
is it that you have so many friendly and kind workers?
In today's environment where service is so low, I was
beyond thrilled to be treated so well on both Thursday
and Monday. 4 different people made a difference to
me! Thank you to them all. Please keep up the fantastic
work and I look forward to using your services again.
Molly
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
Thanks
for your timely response! Every little bit helps! I
just want to add that I am extremely pleased with the
courteous service I always receive from the Albuquerque
Fast Park team and I appreciate knowing that my vehicle
is safe and I have pleasant smiling Shuttle Drivers
and Lot Attendants to deal with when I return from tiring
trips. "Park and Relax" is a very accurate
slogan for the quality and performance I can always
count on using your facilities! Thanks once more!
Duane
Albuquerque, NM - Albuquerque International Sunport
--------------------------------------------------------------
As
I've been transitioning to a new job out of town, I've
had to fly out of Cleveland every week for the last
2 months. In the past, I would always park in the airport
garage adjacent to the terminal....and pay $9-13 per
day. However, the airport garage has recently been more
full than in the past...especially in the middle of
the week. Out
of necessity, I found my way to the Snow Rd 3rd party
parking facilities. I happened to pick Airport Fast
Park....it was the newest and cleanest....and it's covered.
I signed up for the frequent parker card online and
with it I pay $8 per day. The shuttle service is top
drawer. There is little to no delay traveling in either
direction. In fact, in many cases it's faster than finding
a space in the airport garage and hoofing it to the
terminal. You get a free paper when you enter the facility
and a bottle of Aquafina when you leave! For
what it's worth, I highly recommend them.
John
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
As
Mr. Eisenberg's PA, I want to tell you how convenient
the computerized system is! Great work!
Earl
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
Daisy
is the sweetest lady. Every time I come through the
booth, she recognizes me and calls me by name. I really
appreciate the courtesy she extends, and just wanted
you to know.
Randy
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
I
wanted to let you know how much I enjoy using your parking
facility, which is a fairly remarkable statement to
make. Your drivers and other personnel are unfailingly
courteous, the water bottle is a nice touch, and the
vans are prompt and quick. Bravo for super service.
Hamilton
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
I just wanted to thank you for looking
out for me when I parked there in May. I left my car
window OPEN while I went on a trip. When I returned
to the lot, I found that someone had taped plastic over
the window opening of my car. Anyway
I just wanted to thank you again for a job well done!
Sincerely,
Sharon
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
I would like to express my appreciation for the service
that received. I arrived in Cleveland on the night of
5/02/05. My car battery was dead. Your employees responded
quickly and professionally to my needs. Especially the
driver and the booth attendant. I will highly recommend
your business to my family, friends, and co-workers.
Thank you very much.
Timothy
Cleveland, OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
Thank-You
Thank-You Today, May 4th I was “forced”
to park in your lot because all the lots were full at
the airport. I was very upset because I didn’t
know how your service worked. How I would get to the
airport? How would I get back? Would I ever see my car
again? All my questions were answered by a very pleasant
woman at the gates. We were picked up in seconds of
parking…whisked off to the airport by another
very kind driver who gave us a yellow card that reminded
us where we parked (I had already forgot). When it was
time to come back, the shuttle was waiting for us…another
great driver (where do you find all these nice people)
took us right to our car. And here’s the best
part…only charged us $3.00!!! And gave us 2 bottles
of water. Thanks again, we will always use your service
from now on!!!
Bruce
Cleveland,
OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
I just wanted to recognize one of your employees who
helped me out tremendously this past weekend, Larry.
I arrived on a red-eye flight at around 4 am, tired
and jet lagged. When he dropped me off at my car, I
realized that I hadn't shut the door properly and my
battery was dead. Larry, without hesitation, grabbed
some portable jumper cables and helped me jump my car.
Not only that, but he helped me read my car owner's
manual when I couldn't figure out how to shut off the
car alarm and made sure everything was in working order
and I was able to leave before he took off in the van.
Although it turned out to be a simple task, there was
no way I could have gotten my car started and gone back
home if I had been alone that night. I thanked him repeatedly
that night, but I wanted to send a short note to let
you know how valuable of an employee he is. The kind
of customer service I always receive when I park with
you, as I do every week, is what keeps me coming back
again and again. Keep up the fantastic job--you make
the constant traveling I do for work that much less
tedious.
Kara
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
Hello-
I had a flight out of Cleveland this week and decided
to try your company. It was the first time I have used
a parking service that actually took the time to hire
non-apathetic employees. I was amazed. When I arrived,
the booth guy greeted me, gave me the ticket, and told
me where the open spots were. Then the van driver all
but met me there. The driver automatically gave me a
location ticket with out me even asking, or begging
as one does in most lots. On the way home, there was
a van waiting at the airport (versus me standing in
the cold like I always have to in Columbus), the driver
was up beat and helped everyone with their luggage.
He promptly took everyone to their cars, and let us
know the weather, where the speed traps were that day,
and that the lot offered battery jumps and air for flat
tires. So congrats on being the first. Thanks.
Carl
Cleveland, OH - Cleveland Hopkins International Airport
--------------------------------------------------------------
Just
wanted to drop a line regarding the outstanding service
provided by the Red Lot personnel on numerous occasions.
I regularly used the Red Lot when taking and picking
up people from BWI. The relative small cost for 1-2
hrs vs the agony of airport traffic makes your service
the deal of a century. The drivers are always court
ious and helpful and drive carefully. Keep up the good
work !!
Stan
Baltimore, MD - Baltimore/Washington International Airport
--------------------------------------------------------------
Kudos
to Austin's Fast Park! As a travel agent, I appreciate
the discount you extend to our industry and in turn,
I tell ALL my clients to use your services. The fact
you are able to keep your services affordable AND have
the most courteous staff out there is what keeps me
and my clients coming back. Let's face it...folks can
buy travel anywhere. They can also choose to park anywhere.
So what do we sell? SERVICE! That's what sets us apart
from all the other options.
Austin Fast Park delivers great service!!
Thanks!
Monica
Austin, TX - Austin-Bergstrom International Airport
--------------------------------------------------------------
I
just want to say that I think you guys run a great business.
I always find parking (and it's always covered), the
employees are always pleasant and professional, the
prices are great and the service is great. Your online
system is great, too! Right down to being able to print
receipts and keeping track of my parking. Thanks!
Liz
Austin,
TX - Austin-Bergstrom International Airport
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