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Testimonials I just wanted to let someone know how truly wonderful it is to get great customer service nowadays. My family and I just came in on an overnight flight from Hawaii following our family vacation. Unfortunately, on the way home my husband had to catch another flight in the same airport and I had to lug about 20 suitcases with 2 very tired children who have been traveling all night. Our driver, Steve, was incredible - not only was he professional and efficient - he actually took the time - in the middle of 100 degree weather - to help me make sure all of my luggage fit in my car securely and made sure I could close the trunks (who actually thinks of these things?). I was so thankful and so overwhelmed, that I immediately wanted to tell the cashier attentant how awesome he was when - wouldn't you know it - I was met by yet another example of the high standards at FastPark - when I met Rebecca who efficiently checked me out but, as she was handing me my receipt - she noticed that my children were very hot, tired, and not the cutest to say the least - Rebecca pulled open a cooler and asked them if they would like a very cold bottle of water - you would have thought that she offered free icecream by the looks on their faces. I am so happy that with prices going up everywhere - at FastPark - you really can have it all - incredible customer service and incredible prices. L - Houston The service at IAH Fast Park is always friendly and courteous. The shuttles are always clean and the drivers are always helpful. I tried another lot for their covered parking - what a mistake. I remain your loyal customer! It is so nice to see real customer service in a busy environment. Maxine - Houston We recently used Fast Park and Relax on our 10 day vacation. The service was great from the beginning. Upon our arrival we were directed to a certain area we should park where we were greeted by a shuttle bus at our car to assist us with luggage. We were then taken care of all the way to the terminal. Upon return, the shuttle was prompt and waiting outside baggage claim. Carside drop off and luggage assistance was great. Checkout was easy and prompt and complimentary water was offered. Overall great service and we will definitely use this company again for our future parking needs. Outstanding! Nicole - Houston Often times, we as customers, are very willing to share our negative feedback with company management and choose to overlook good customer service. The service extended to me, not only by you, but your team as well, on a recent trip to San Diego, was nothing short of outstanding. I was running late and in danger of missing my flight; but with your advice and direction and the expedient attention and follow-through of your staff, I not only made my flight, but had time to spare. Also, I was assigned check-in at one terminal, but your driver suggested a less crowded terminal, which saved me time. Because of the care and professionalism provided by you and your staff, I will continue using your service and will definitely recommend your service to my family and friends. It’s refreshing to know that OUTSTANDING CUSTOMER SERVICE STILL EXISTS! Keep up the great job! Patricia - Houston